Privacy Policy — Flipside

1. Information We Collect

We collect information you provide directly, including:

Account Information: Name, email address, password, and profile details when you create an account.
Payment Information: Payment method details processed securely through Paystack. We do not store your card numbers or mobile money PINs.
Content: Publications, cover images, and other materials you upload to the platform.
Usage Data: Pages viewed, publications accessed, device information, and browsing patterns.

2. How We Use Your Information

We use collected information to:

Provide, maintain, and improve the Flipside platform.
Process payments and facilitate transactions between publishers and readers.
Send transactional emails (account verification, purchase receipts, password resets).
Personalize your experience and recommend relevant content.
Detect, prevent, and address fraud, abuse, or security issues.

3. Information Sharing

We do not sell your personal information. We may share data with:

Payment Processors: Paystack processes your payment information securely under their own privacy policy.
Publishers: When you purchase a publication, the publisher sees your display name and purchase details but not your payment information.
Legal Requirements: When required by law, regulation, or legal process.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted data at rest, and row-level security on our database. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics cookies are used anonymously to improve the platform experience.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data.
Export your data in a portable format.
Withdraw consent for optional data processing.
Delete your account and all associated data.

To exercise these rights, contact us at privacy@flipsideapp.co.

7. Children's Privacy

Flipside is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or a prominent notice on the platform. Continued use after changes constitutes acceptance.

9. Contact Us

For privacy-related questions, contact us at privacy@flipsideapp.co or visit our Contact page.